JUNK! GARBAGE! LAND FILL! If you bought one I am sorry but you have a boat anchor! I own two in two different offices and regret every time I try to use it. I will be replacing both as soon as I can afford it. The printer often stops working or communicating with clients. The "Scan to" feature trashes itself. My employees have given up on scanning and have gone back to our old manual scanner. Software is the most bloated and useless bit of vaporware HP has produced. I have loaded it multiple times on PC's and Mac's and it continues to work for a while and then just stops - reinstalling is the only simple fix. I am an HP faithful having owned many many of their printers of all types since 1987 but this one really really is the worst. I wish I could throttle whoever at HP was the product manager on this one

I had this sent free shipping. As usual Amazon sent me an email saying it would be 2 weeks and it showed up in 3 days. I think they just do that to try and get you to buy better shipping.Printer works great! Quick, quiet and has very nice features. I love that it prints on double side, I just wish it could do double side copying like the brother. My only other thing I would like is if the flatbed was legal size. But over all, I give this an 8 out of 10 score.

This is a terrible product that you should avoid like the plague. After 20+ hours on the phone with tech support we had them send out a replacement, which has exactly the same problems, and I think the problem is their terrible software. Its software locks up the host machine at 100% processor use, the scanning is very poor quality when it works, which is seldom, and the printing locks up with random "49 error". It does send and receive faxes ok. I have an office full of HP equipment, and we had ok results with the earlier LJ3330 and LJ3380 models, but this is trash.

This HP 3390, like all HP lasers that I have used, does a fabulous job in printing. However, this model blows through toner cartridges like prunes through a goose. We replaced an old HP 1200 which used about 1 cartridge every 4 to 6 months, with this unit that is now only making it about 3 weeks to a month on toner.Scanning is fine. Copying is fine. Faxing is just fine. NO problems with any of it. But if we don't find a solution to the excessive guzzling of toner, it may be too expensive to continue to use as a printer. And just so you know, we have decreased the density and resolution in an attempt to save a little, but I have not seen a difference in the toner usage.

The 3390 was easy to set up and register, but when I investigated extended warranties I found that I could purchase only two more years coverage from HP, not one more year, and the tab was almost half the price of the 3390. So no go. Our previous 3330 failed after a couple of years and wasn't worth repairing. If we have the same experience with the 3390, we will be off HP forever. Other than that the machine works fine and meets all of our needs. However, it seems a bit loud when running.

The hardware on this printer is excellent. It shares the same toner cartrigde as the 1320. However, the software sucks, sucks, sucks. If you plan on using this with one or two computers in a single room, you should be fine. If you plan on using this in a business environment, you will be stymied.THIS IS A CONSUMER PRINTER!!!The HP auto updater can't work with a proxy server.Their is no fax confirmation for network users.The printer can only be managed via the USB interface.Fax logs can only be accessed through the USB interface.Tech support for this printer is clearly consumer, not business, oriented.The printer is very fast, very quite, nicely built, integrated handles, solid feeling.The software is sucks.If you are using with one or two computers in the same room, you should be very happy.