Bought because of reviews and experience with Tefal brand before. Mistake. Kettle completely stopped working after 4 months. Temperature settings became incorrect after one month, we had to always used max because it was underheating water on others.

This tea kettle had a promising look and functionality. Unfortunately, it is of poor quality. After several days it stopped working. It would not turn on. I wonder how hard is it to make a working appliance that simply boils water in the 21st century!!! While the design is well thought of, the manufacture of an appliance is so disappointing.One good thing about this transaction is the Customer Service at Amazon!

Kettle works great, but the base is a little flimsy considering the high price.

This kettle has to be a health concern. I have been using it for about a week now and the water still tastes strongly of plastic. I followed the manufacturer's suggestion to fill the kettle with water, add two tablespoons of sodium bicarbonate and boil. This made no difference whatsoever. I am planning to contact the consumer safety services to have them investigate this issue.

Dissapointed because of bad taste of the boiled water for making tea on repeated occassions resulting in the purchase of a different make.I thought that it was a stainless steel product as it was advertised and it was not;It was made of some odour emitting plastic.

We returned the BF6520003 Electric Kettle because it did not sit securely on it's stand. It felt very tippy. So we are still looking for an electric kettle.